We are running Crystal server 2008 with BMC Remedy 8.1 version. Crystal Server is installed on Windows 2008. This version of Crystal server and Windows 2008 are already out of support and we are facing issue while accessing reports.
Now we want to update our SAP Crystal server with latest and that too on latest Windows OS.
It will be helpful if you provide us below information which help us to proceed,
- We want to know Crystal server versions which can be integrate with BMC Remedy 8.1
- And that version can be installed on which Windows version range
- Is it possible to upgrade our existing Crystal server with new compatible version
- Any process to migrate our existing reports to new server without loosing any reports?
In short we want to update everything except BMC Remedy 8.1.
Thanks in Advance and appreciate you quick response.