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Jan 27, 2023 at 10:53 AM

Conversational AI goodbye intent

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Hello,

out bot uses standard intents @greetings and @goodbye and one custom-build intent.

During the conversation we use a current message to save a short description.

Unfortunately our bot recognizes input "Fallstudie OLP 6 Findlay" as a @goodbye intent and go a wrong conversation-path.

Is there a logical reason for the intent @goodbye to be recognised? A pattern that applies?

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Best regards

Alicja

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