I have configured the system monitoring in a solman 7.2 and when I reach the complete phase, I give the System monitoring option and it stays in the "Initializing application" status, when I refresh it I get this error "Network Communication error] Backend request for populating config model failed: 500 - Internal Server Error", but if I open the same option as Mobile optimized if it opens fine, on the other hand, when I put the email address where the alerts should be sent, they do not reach the mailbox and I get that They have come out satisfactorily.