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Jan 23, 2023 at 09:14 AM

Is anyone experiencing issues with Welcome Email going to GMail / iCloud email addresses?

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Hi

We are seeing a high number of new employees with either Gmail / iCloud email addresses requesting the welcome email be resent. We have done all we can with the allow lists within our Network, but still the requests are high each day.

Is anyone else experiencing this?

We have no way of seeing what has been sent or undelivered, so we can only guess the emails have been sent but are being spooled, but this doesn't explain how the resent email is being received.

I have raised this with SAP but it seems very similar to an issue we had with recruiting (which we no longer have in place).

We'd like to understand if this is affecting anyone else, and if they have a resolution to the issue.

Thanks