Hello FSM gurur,
Need your help. We sometimes have to use 2 service technicians to one job.
Example we need to change a window at a customers site, but as it is a big window, we need to send out 2 technicians. From SAP we choose that we need 2 technicians, but in FSM it will be booked at different times. So they will not be on site at the samt time.
Our external SAP/FSM consultant have told us that we need to apply 2 activities in the service order in SAP, in order to book 2 technicians..But how do we link them, so that they will be on site at the same time ?.
Thanks for your help.
Br. Pernille