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Jan 19, 2023 at 12:34 PM

FSM book multiple technicians to the same activity

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Hello FSM gurur,

Need your help. We sometimes have to use 2 service technicians to one job.

Example we need to change a window at a customers site, but as it is a big window, we need to send out 2 technicians. From SAP we choose that we need 2 technicians, but in FSM it will be booked at different times. So they will not be on site at the samt time.

Our external SAP/FSM consultant have told us that we need to apply 2 activities in the service order in SAP, in order to book 2 technicians..But how do we link them, so that they will be on site at the same time ?.

Thanks for your help.

Br. Pernille