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Jan 19, 2023 at 09:55 AM

ISU Device Management

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Hi experts...good day,

I came across to a case where a meter was removed in SAP (EG32) during disconnected period. Unfortunately, the meter was still installed at consumer's premise and we need to reverse the meter removal (EG53 & EG34). We could not reverse the meter removal because it was in a disconnected period.

Is there any way that we can 'reverse the disconnection document' or 'change disconnection document date' to a date before the meter removal date?

Looking forward for your advice.

Thank you.