Skip to Content
0
Jan 19, 2023 at 09:20 AM

Collection Cases don't get removed from list once paid

216 Views Last edit Jan 23, 2023 at 07:43 PM 3 rev

Hello,

I have a list of invoices in my COLLECTION CASES that are at zero dollars. They have been paid but they are still showing up in my list and I can't change the status from IN PROCESS TO COMPLETE or other. There was a bunch of them that I was able to hit the EDIT CATEGORY tab and change to complete, and they were removed.

Thank you for your help.

image.png

Dominic

Attachments

image.png (237.8 kB)