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Jan 18, 2023 at 03:26 PM

Activities' tasks sales organisation

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Hello SAPers,

Hope all is good ?

I have an urgent question concerning the sales organisation determination of Tasks, do they inherit the sales organisation of the linked account ? or they inherit the sales data of the person who created it ?

What intrigued the problem is the following scenario:

A user X from the sales organisation A received a task that was created by the user Y from the sales organisation B, the user X cannot access to the task because the access restrictions configurated for his business role are based on sales organisation of the employee, meaning he is not authorized to visualise tasks from other sales organisations.

I tried to change determinations rules in finetuning but it seems like it is a standard configuration that we cannot change,

Thank you in advance for your help,

Cheers,