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Jan 17, 2023 at 07:40 PM

In SAM, Can we restrict assignment type to users?

229 Views Last edit Jan 17, 2023 at 07:42 PM 2 rev

Hi Experts,

Appreciate your inputs on the below requirement

Q: Client wants to restrict the assignment type based on the users.

Ex: Lets say, you have configured 3 different assignment type 1. Header level person responsible, 2.Operation/Task level person responsible, 6. Operation/Task level work center respectively for the SAM work order distribution

Client has 3 technicians Vijay, Vinay and Vidya

Now, the requirements is,

Assignment type 1.Header level person responsible must be applicable only to technician "Vijay"

Assignment type 2. operation/task level person responsible must be applicable only to technician "Vinay"

Assignment type 6.operation/task level work center must be applicable only to technician "Vidya"

Work orders :

1000001 has the USR1 assigned at header level and this must be assigned to Vijay only

1000002 has the USR2 assigned at operation level and this must be assigned to Vinay only

1000003 has the WC1 assigned at operation level and this must be assigned to Vidya only

I understand this is unique and checking in case we have any out-of-the box option to meet the requirement.

Bill Froelich James Murphy Syam Yalamati

Regards

Vijay