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Jan 13, 2023 at 03:33 PM

Dunning Run with Dunning Level 0

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dunning-level-0.png

Hello Friends,

I would like to seek your support regarding Dunning level 0.

I posted a Customer invoice with Invoice and Posting Date as 10.01.2023. Then, I executed the Dunning Run with Identification Date as 12.01 for that Customer. The Dunning Run is executed fine but the system is dunning with Dunning Level 0 instead of Dunning Level 1.

In Customizing, I have left `Min Days in Arrears` and `Line Item Grace Periods` as blank. Also, in Print Parameter, `Always Dun` is deselected.

Can anyone please suggest, what could be the reason of Dunning Level 0 and how it could be rectified ?

Thank you in advance.

Regards,

Saurabh

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dunning-level-0.png (247.8 kB)