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Jan 06, 2023 at 09:06 PM

Issue with reporting

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Hi!

I am from Argentina and giving support service to a client with the functionality of reporting. We used the report called "Lessons by Assignment" in July 2022 to see how were the different books being consumed. In that report we got that for example a book that was assigned to 1321 users was 0,83% completed but if we use the same report now we see that the number of completed for 1517 users is 0.00%. How can it be possible? Do you know if the users restart the lesson the whole advance in that book is deleted or what could have happened?