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Dec 30, 2022 at 01:54 AM

SAP MDG - SAP CRM - SAP S4 Integration Approach for Customer

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Hi Experts,

Would like to ask some advice and question related to customer integration between SAP MDG - SAP CRM and SAP S4. Already read the integration guide "How To - Using Enhanced Integration CRM with MDG" shared in community.sap.com but still there are some questions in my head.

For your information, we would like to decide that every customer need to be created in SAP MDG first and later the data will be replicated to SAP CRM and SAP S4. Later some transactions still need to be created in SAP CRM for the customer created in SAP MDG and this transactions will be replicated to SAP S4 for processing next documents like delivery, billing and so on.

Before using MDG, for customer integration SAP CRM - SAP S4 using middleware there are mapping information for customer created in both CRM (CRMM_BUT_CUSTNO) and S4 (CRMKUNNR). But when MDG come into the picture with the integration explained above, I realize that these mapping information will not be generated in both SAP CRM and SAP S4.

Wondering later how transaction replication from SAP CRM to SAP S4 will be ?

Will S4 will be able to identify the customer used in the transaction which created in SAP CRM ?

Appreciate your kind advice and clue. Any documents or SAP Knowledge based that I could refer to will be really appreciated.

Thank you in advance.