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Dec 28, 2022 at 02:26 AM

SAP B1 CRM Campaign Send Email via Outlook - How to solve the Outlook Bcc Limits?

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Hello experts,

Our client is planning to use CRM module - Campaign Generation Wizard to send some campaign emails. At the last step, if choose send email via Outlook, all the Recipient Emails will be auto input in 'Bcc' fields.

However, after searching in Internet, the Outlook actually has a limit of maximum 500 recipients (or someone says 1000). But sometimes the actual recipients can reach over 1000. Per our searching, SAP has not clearly mention the limitation of CRM sending email module, below are my questions:

1. Is there any solution that we can provide to customer that, under the limit of 500, is there another way to send emails via SAP campaign module when the Recipients over 500?

2. For the spam email controlling, sometimes if the Recipient Mail server (such as: Gmail) detect the Recipients over a specific limit, the email will be considered as risk email and the sender may be blocked.

As our client intend to utilize the campaign module and we believe there is some solutions that we did not find to solve the issues above.

Welcome on all discussions and thank you all in advance.