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Ghost Invoice

Feb 24, 2017 at 07:49 AM

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Hello.


We have a problem, and we dont know how did it happen. An user did a purchase invoice. and the client didnt show error at all, but it seems thait get stuck in the middle of the create transaction. You can see it on the Database, but in th client you cant serch it by docNum or navigating, you can find it importing it´s lines in another document.

It stays in our system like a Ghost Invoice, you cant update it cause it says another person change it. it does not have a journal entry (and should). it also does not have History.

IS there any way to force the invoice to complete it process or to make the istem to delete it cause it doesnt reconizes it.

Thank you. (And sorry for my english)

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3 Answers

Johan Hakkesteegt Feb 24, 2017 at 07:56 AM
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Hi Christian,

Please log a message with SAP Support on the SAP Service Marketplace, or with your SAP Partner. This sounds like some sort of database corruption.

It would be better if you do not try to fix this yourself.

Regards,

Johan

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Nagarajan K Feb 24, 2017 at 07:59 AM
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Hi,

Please check under Document Drafts

Regards,

Nagarajan

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Jitin Chawla
Feb 24, 2017 at 08:08 AM
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Hi,

Seems some inconsistency in the database with the Invoice. Better log a SAP Support Ticket and get the database investigated by SAP Support for resolution of the issue.

Regards,

Jitin

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