We have scoped in BPs for AR process. In the setting for Manage Dunning Control for Company Codes, I find no records for my company codes when accessing from CBC. The alternative to add new entries is not available, it is greyed out .
I have checked in a demo system where exactly the same items were scoped in just recently in the exact same way and there I find the records for the ccds. No other configurations has been performed in that system so it seemed to come with the BP activation.
Is there something in the activation that has failed and I need to contact SAP or am I just not finding the place where I can manually activate and add these entries for my company codes? Has anyone come across this?