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Dec 14, 2022 at 01:44 PM

COPA Settlement - Debit Memo Request and Service Order

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Dear all,

We have a process where we create a service order, and book the costs with activity confirmation. Then create a debit memo request using this service order via DP90 and invoice the service material. After this, we have the costs and the revenues on the service order. And finally, we settle this order to COPA via KO88.

The problem is: We don't have the quantity and the material (product) information on COPA on the revenue item.

These are only available on the cost item.

How can we solve this issue? We tried to implement KEDR rules but were not successful since the service order does not have the quantity and the material information.

Any kind of suggestion or help would be greatly appreciated.

Many thanks

Eren