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Dec 14, 2022 at 05:08 AM

Unable to schedule report to send to any external email.

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When schedule the report to send to external email, it fails with this message.

deliverResultsToDestination failed

Schedule logs show this:

Exception while sending message to SMTP server: Error sending address(es) to SMTP server. Return code: [SMTP 550 - Requested action not taken: mailbox unavailable.]

Internal emails work fine.

Is there anything related to BO or SMTP.

Can I get steps to resolve it. I have not been able to find anything related to this issue.