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Dec 13, 2022 at 06:51 AM

Can a substitute receive email notifications for approval tasks in ByDesign

96 Views Last edit Dec 13, 2022 at 10:44 PM 2 rev

Hello Experts,

We have a person identified as a substitute for an approver. He receives the task in BYD. He did subscribe to receive the email notification for this task, but he isn't receiving the emails, he is only receiving the BYD task.

Is it possible for a substitute to receive an email based on the subscriptions they choose?

Regards,

Prateek