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Dec 10, 2022 at 09:39 AM

Partial confirmation in Service Order

810 Views Last edit Dec 10, 2022 at 09:49 PM 2 rev

Hello Friends,

In S/4HANA Service, System is allowing to complete the order, with partial confirmation.

Service Order:-

Item 1 = 1 qty

Item 2= 2 qty

Goods issue against reservation

Item 1 = 1 qty

Item 2= 2 qty

Service Confirmation

Item 1 = 1 qty

Item 2= 1 qty <-------------

Final confirmation.

Now system allow me to change the status to Completed. and released to billing. and invoice to be created.

So in short, the one quantity issued against a reservation is issued from stock but cannot be invoiced (Shouldnt be). which is bassically lost.

Is this a pruduct bug or its by design ?

Anyone faced this and how you have resolved it?

Thanks

Bidhu