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Dec 09, 2022 at 08:23 PM

Touch Screen Units aren't able to select 'Optimized for Touch Input' in settings menu.

185 Views Last edit Dec 30, 2022 at 06:13 AM 2 rev

Hi all,

We have two different models of touch screens that we use on the production floor, same manufacturer different models. On one of the touch screens, we can enable the setting 'Optimized for Touch Input' and it has been a huge help for employees working with these units. The other model for whatever reason can't select this option - they can see it but when they click to enable it, nothing happens.

I'm wondering if it has something to do with SAP/Windows not recognizing the device as a touch screen?

Any thoughts or suggestions would be welcome, thanks for reading!