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Dec 09, 2022 at 10:22 AM

F-32 cleared document does not carries reference of Collections / Invoices

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Hi All,

I have a situation where most of our collections from customers (Incoming Payments) are on account where the customer gives us the money but the payment will advice will come at later date, but we can't hold on till we get the advice to adjust the collections / incoming payment to corresponding invoice (RV).

At present what we do is use F-28 and pass entry to the bank and customer and we are not clearing any open invoices as we are not sure against which invoice customer has made the payment.

Upon receipt of payment advice we use F-32 to clear the collection entry with invoice but the catch here is the AB document which gets generated while we post F-32 is not of any use as it's only a clearing document and this document will not carry exact reference of DZ or RV which was cleared.

We need to know which collection (DZ) entry has been cleared against which invoice (RV) so that using this data we can custom build ageing report and also know in what time period has the customer paid money for that invoice as we do have incentives for payment within time period.

Want to know is there any enhancement options where we can pass the DZ document number in RV document (reference field) while the F-32 entry gets posted - this will help us to link the collection entry with relevant invoice document which can help us in building custom reports.