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Dec 14, 2022 at 11:57 AM

How to exclude 'Employee-My username' in 'All Tickets' report?

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Hi All,

We have a situation where we don't want the user executing a report to see the tickets where they are 'Employee' i.e. affected user.

When 'All Tickets' report is executed, the selection offers to select 'Employee - My User Name'. However, there is no option to exclude 'Employee - My User Name'.

Is there any other way to achieve this?

Regards,

Ajinkya