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Dec 12, 2022 at 11:00 AM

How can I debug/trace PDI for inbound e-mail service ticket in C4C

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We have some PDI service request code (EBO_ServiceRequest->root->event-beforesave.absl;EBO_ServiceRequest->root->event-Validation-onsave.absl) that gets triggered for inbound emails that come into the C4C system (user SAP_SMTP_IN). This is in our test tenant.

My question is how can I debug and/or trace that PDI code that gets triggered when an email comes in. This is in order to investigate an error that happens and is visible in web service message monitoring. I can retrigger the errored web service message but I dont know how I can debug/trace the pdi code after that (its not possible to set break points for user SAP_SMTP_IN). Thanks,