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Dec 12, 2022 at 10:21 AM

Issue in replication to SAP CC (charge plan related to provider contract)

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Hello,

I have one released Charge Plan for a specific product.

When I create one contract with that product, it gets technically active

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And is replicated to SAP CC

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However, as you can see, we have no charges related to that contract. What may be the explanation for this?

Please notice that the contracts are created to start in the same day, and not in the future, so this is not an explanation.

I also noticed that inside the fulfillment status I have a message (Item 10 is not relevant for distribution to SAP Convergent Charging)

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Thanks for your help!

Frederico

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