Hello Community!
I am looking to integrate our Warehousing and Order Management System (Access Mintsoft) with SAP on behalf of a client. I have confirmed that such an integration already exists on both Access Mintsoft's side, and here on SAP.
There is no official documentation for this API in our system, nor can I find any on the SAP sites.
I have been advised by Mintsoft that I must contact my SAP Account Manager, however my circumstance is presumably different to how a standard integration process would go, as I am not the client who is using SAP and cannot immediately contact my own account manager. I run a 3PL, and so assist my clients with integrations between our systems on their behalf.
So before endeavouring to contact my clients SAP Account Manager, I would like to verify a few things that I am hoping someone in the SAP community can answer.
Firstly, what information is required on each side of the respective integration. Do I simply need to provide the SAP Account Manager with access to our mutual clients profile on our system?
Similarly, what will be required of our mutual client on the SAP side of things. Are there issues, problems, settings or details that I must bring to their attention before I haphazardly connect their system to ours and what are the implications of doing so.
Since their business is primarily run through SAP, we would essentially be wanting to setup our system (Access Mintsoft) as an additional Warehouse inside of their SAP system, whereby we would store their products in our Physical Warehouse, while pushing available stock values back to SAP. They would be able to access our system in isolation and view or manage their stock and orders, while also being able to view data pushed from our system into theirs.
Additionally and in the surprising absence of official documentation from both parties, I would like to know the following:
1. What functions and capabilities can the integration between Access Mintsoft and SAP provide to both myself, and my client who is using SAP.
2. What are the cost involved in connecting the two systems considering that API integrations already exist, but it is not clear what is required by a SAP Account Manager without first speaking to one.
3. Is anyone currently using this integration that can comment on its efficiencies and problems?
4. Is there a better forum, or perhaps documentation that I have not found which I can be directed to?
5. Does the API integration work as I expect it to, such that our external system (Mintsoft) becomes and extension of SAP, whereby our stock levels are specifically pushed to SAP?
6. Are there any intricacies in their SAP setup that could cause issues with adding additional warehouses?
7. Are there any best practices or general recommendations for this particular integration?
Thanks in advance.