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Dec 03, 2022 at 01:24 AM

Problems posting receipts to cco manager - Connection reset

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Hello community.

I have a problem, we have CCO installed with B1, this client is already in production. Since 2 months ago. Today when trying to transmit the receipts to CCO Manager, the following message appears.

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I already checked the connection with manager and it's successful so you shouldn't have problems sending the receipt.

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The error log in the cco cdm shows me the following message:

Caused by: java.net.SocketException: Connection reset

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And the modification log shows a different error and is recorded at a different time, so I understand that the error has nothing to do with the problem. Therefore, I ask for your support to know what may be causing this problem and how it can be solved.

CCO: 2.0 FP13 PL01

Integration Framework : 4.0.44

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Thanks!!

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