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SAP MM application support

negi1
Discoverer
0 Kudos

Hi Experts,

I want to know what is SAP MM application support and what is roles and responsibility in this job ?

Please help me out.

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

Neeraj_Jain
Active Contributor
0 Kudos

Hello negi.1,

Please find primarily SAP MM Functional Consultant Roles & Responsibilities. Apart from these as customer or business directed on other issues.

• Facilitate the implementation and support of SAP MM

• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements

• Facilitate workshops to collect business requirements

• Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. • Design, customize, configure and testing of MM

• Identify gaps, issues and work around solutions.

• Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.

• Handle changes or emergency transports as needed for high priority issues;

• Document functional designs, test cases and results.

• Proactively identify and propose business process and/or system enhancements

• Provide consulting services on both new implementations and existing support projects

• Act as a liaison between the business functions and the technical team.

• Provide ad-hoc training and user support as required

• Work self-directed and independently; may act as subject matter mentor to more junior members

Let me know if any questions on it or if satisfied please accept the answer.

Regards,

Neeraj Jain

Answers (1)

Answers (1)

sanilbhandari
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi

The below question answered earlier might provide you an insight

https://answers.sap.com/questions/1287775/role--activities-of-support-people.html

Thanks & regards

Sanil Bhandari