CRYSTAL REPORTS Runtime Error

704 Views Last edit Nov 18, 2022 at 03:10 PM 2 rev

Hi, we got an error when running application in server:

[An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information. ]

Developing information:

OS: Windows server 2016 standard 64-bit;

IDE: VS 2019;

SDK: SAP Crystal Reports, version for Microsoft Visual Studio 13.0.32.4286;

Framework: .NET Framework 4.8

Production Information:

OS: Windows server 2016 standard 64-bit;

Runtime: SAP Crystal Reports runtime engine for .NET Framework(64-bit) 13.0.21.4286