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Nov 08 at 01:10 PM

SAP-CC - Alert Triggering Operator

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Hello all,

I'm trying to use the alert function to log error messages in my charge. In the documentation says:

During the charging process or refilling process, the SAP CC Core Server system sends a USER_ALERT notification when executing a price plan, a charging plan, or the refill logic that includes an alert triggering operator.

(https://help.sap.com/docs/Convergent_Charging/84a35cad6dc24e4f8bfe45c25c8394b8/4cf675e3ce0b4e0f9df6e2add7055879.html?locale=en-US&version=2020.2)

However, I'm only able to see the messages generated from the Alert Trigger Operator in the rater logs, when I set the parameter LS_TRC_SEVERITY to DEBUG.

Is there a way to have the messages from the Alert Trigger Operator without setting the parameter to DEBUG?

In the Tuning Guide says that the parameter USER_ALERT should be activated to log the alert informations, but it doesn't show how to do that and where do I have to change it.

(https://help.sap.com/doc/0361045c272d4f98b4757516f1277f06/2020.2/en-US/TuningGuideCC5-0-5.pdf)

BR,

Isaque