SAP S4 Hana Service - Accounting Indicator usage in Service

[former_member806892]

Hi,

Our client would like to report profitability for service (costs vs revenues) by different categories (e.g. general service, non-billable others, warranty, service contract). We are wondering can we achieve that splitting utilizing accounting indicator only or we need as well these different reporting categories to be created as different profit centers which are substituted from 0KEM based on the accounting indicator chosen in service line items?

Accounting indicator:

• is not available in EC-PCA: Substitution in Sales Order (it seems we need an exit)
• is not visible in Billing, BDR.
• Is not a characteristic in CO-PA

Accounting indicator:

• is visible in service order, confirmation, Goods Withdrawal accounting documents, IO settlements.

What is SAP recommended way to complete that requirement so we can easily truck costs and revenues by those different categories?

We are using single object controlling and accounting base CO-PA

++ silvia.ventura

[Silvia_Ventura]

Good morning!

is this BDR coming from a service item ? If yes, check if table CATSDB-BEMOT has also been updated. There is a note about missing transfer to CATSDB.

Best regards

Silvia

[former_member806892]

Hi silvia.ventura,

Yes, BDR is coming from a service item and CATSDB-BEMOT has not been updated.

We checked and found the below note, is this the note you are referring to or is there any other note?

2824760 - Service Confirmation forward processing adjustments

Thanks

[former_member806892]

Hi silvia.ventura,

Appreciate if you could provide your inputs on the right SAP note to be implemented. We are having issues with Accounting Indicator not getting transferred to BDR, Invoice, CATS and to Internal order and to any downstream document.

Also, we don't see any accounting indicator at Sales Item level. Then how to track warranty?

Could you please confirm?

[Silvia_Ventura]

Hello!

I don't know much about CO-PA so I added new tags to your question to share this topic with CO-PA .

Anyway, accounting indicator is used to control the amount billed to the customer. You can define Pricing Conditions Discount (e.g. DAI2) depending of accounting indicator. For this reason, I'm not sure that you can use the accounting indicator for CO-PA...but I've just said, I'm not expert in this part.

Best regards

Silvia Ventura

[former_member806892]

Thanks silvia.ventura.

But can you provide your inputs on why the Accounting Indicator value is not flowing into BDR/Invoice documents.

We have an AI in Service Order/Confirmation but after creating the BDR, it's not getting transferred to the billing documents and field is empty. Please see below

BEMOT is empty whereas we have added the AI from the service side. Is there any config missing or note to be applied?

Selected AI in confirmation:

When BDR is created, its not copied over