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Oct 30, 2022 at 10:18 AM

SMS(Text message/pager alert) triggering for High Priority Incident message in SolMan 7.2

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In SolMan 7.2 SP10. I have already configured ITSM-Incident Management.

Is it possible to trigger to Text message/pager alert to support team message processors, if Incident is of High OR Very High priority?