Skip to Content
0

Unread Document in SAP INBOX (SBWP)

Feb 23, 2017 at 09:12 AM

243

avatar image
Former Member

Hi,

My Inbox is showing it has one Unread Document... When I click the unread Documents it is empty and again after some time, it is showing one unread doc is there.

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

2 Answers

avatar image
Former Member Feb 23, 2017 at 09:35 AM
1

seems to be the tipycal behaviour of a workitem with no assignment. Try to ask to your worlkflow team.

Show 1 Share
10 |10000 characters needed characters left characters exceeded
Former Member

Thanks for your reply. Please let me know if you are aware of what needs to be done from workflow team.As it doesn't have any work item details.

As it happens in SAP inbox when we click on unread documents it is disappearing.

Thank you.

0
Susan Keohan
Mar 02, 2017 at 06:40 PM
1

There is a difference between an 'unread document' in your SAP Inbox, and a workflow task in your SAP Workflow Inbox. The 'unread documents' are more akin to emails from the system and once you read it, it moves from the 'unread documents' folder to the 'documents' folder. So they don't so much disappear as get flagged as having been read.

Hope this helps,

Sue

Show 2 Share
10 |10000 characters needed characters left characters exceeded
Former Member

Thanks for the reply. As soon as we click on the unread document folder whatever the unread document in the folder is disappearing. This is happening even before we view the document unlike emails in the inbox. Please suggest what might be the reason.

0
Former Member

I can see one unread resubmission in SO_INBOX_ENTRIES_COUNT. But I cant see anything in the SAP inbox. The moment I refreshed the inbox I am getting the unread document count as one.

0