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cannot open the PO print preview

Feb 23, 2017 at 08:54 AM

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One client can see the same PO print preview , but the other user in same node of the org structure is not able to the print preview of the ordered PO.

AS soon as the user opens to see the PDF , system pops up the below message

Adobe Reader could not open. "Purchase Order.pdf" because it is either not a supported file type or because the file has been damaged(for exmaple, it was sent as an email attachement and wasn't correctly decoded"

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2 Answers

purnaiah b Feb 23, 2017 at 09:05 AM
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Hi Neesha,

The above problem will come based on the below reasons..please check..

1. Due to validity of Adobe reader Rights.

2. Server date and time and document creation date and time are Conflicting.

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neesha singh Feb 23, 2017 at 08:56 AM
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I have checked the user attributes , BP, language ,users_gen.

Thanks,

NS.

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