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Are tickets reset in production when closing the project?

Viry
Explorer
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Hola a todos:

Tengo una duda que no me ha permitido dar este cheque para cerrar el proyecto.

Estamos implementando el Centro de servicio central para empleados, y quiero saber si al hacer clic en esta marca para cerrar el proyecto se restablecerán los tickets creados por los empleados. o qué sucede si no hago clic en ese cheque y empiezo a usar la gestión de tickets en C4C.


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Answers (1)

Answers (1)

MJVEERHUIS
Active Participant
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Hi Viridiana,

First of all, i would advise you to create your question in English to get more responses.

With regards to your question:

... and I want to know if clicking this flag to close the project will reset the tickets created by employees. or what happens if I don't click on that check and start using ticket management in C4C.

I advise you to test the differrent end to end scenarios that are relevant for you project and see in what extend the standard solution set up respond to your needs. Alongside check the documentation to verify how you can intervene via configuration.

Kr.

Marie-José