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SAP CCtr - Supported Predictive Dialers

Feb 23, 2017 at 06:31 AM


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Former Member

Good day

I had a look at the SAP Contact Center SP10 Compatibility list for a list of Supported Outbound Predictive Dialers. I noticed that SAP CCtr only supports SoftDial (Version 10.5) by Sytel.

Has anyone ever used an outbound Predictive Dialer other than what is mentioned on the compatibility list with SAP CCtr? We just want to offer our client options.

Thanks and Regards

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