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Former Member
Sep 29, 2022 at 09:22 PM

What is MIME header while enabling BCC channel in C4C

199 Views Last edit Sep 29, 2022 at 09:24 PM 2 rev

Hello,

We are enabling handling of BCC channels in the Ticket Configuration of Administrator->Serve And Social.

Once we select the toggle, a text box "MIME Header" appears as below. What should we provide here?

image.png

After this step, the emails end up in Un-associated emails. Is that the expected behavior?

thanks

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