100% Down Payment for Sales Order // Clearing

[melkivatansever]

Hi SAP Community

We have implemented the BKJ scope item process accordingly and use 100% down payment. We are using S4 Hana Cloud 2208 Release

So far all steps work as intended

• We create the Sales Order via API (Item category CBA0. Billing plan FAZ + F2)
• Down payment (FAZ) is created via schedule
• Down payment posted via customer payment
• Outbound delivery is properly processed
• after Good issue F2 created with full down payment
• There is no residual left.

The last journal entry is somehow not cleared and I don't really see why. We are running an ecommerce so we try to automate this kind of stuff. Shouldn't it clear itself when 100% is down payed?

I'm happy to provide more infos if needed.

Best Regards

Melki

[JulianoRomanato]

Hello melki-vatansever.

How are you? I have excluded the Tag "SAP S/4HANA Cloud" and included the Tag "SAP S/4HANA Cloud for Sales" for this question, as Sales Orders are exclusive Objects of Sales Line of Business.

Regards.

Juliano Romanato.

[Webster_Cui]

We helped you to accept the answer, since there were no updates after 7 days.

You can unaccept it anytime if you have further questions.

[former_member132121 · Accepted solution]

Hello Melki,

I understand that your down payment isn't clearing, could you please check for two things:

1. Confirm whether you make payment against the correct invoice

2. Check the journal log to see what error you are getting.

If possible please provide screenshots to further deep dive or create an OSS so SAP support can further assist.

https://launchpad.support.sap.com/#/notes/1296527 - How to create a support incident

Best Regards,

Nidhi Verma

[melkivatansever]

Hi Nidhi

Many thanks for your quick reply

1. Payment is done against the correct invoice, as the down payment is cleared and the delivery block lifted.

2. It is not that Down Payment is not cleared but the final Invoice F2. The outstanding sum of the final invoice is 0.

We found a solution today.

You can set up in Fiori "Application Jobs" a schedule called "automatic clearing". It requires an adjustment in CBC so that SAP can match the downpayment with the F2 Invoice.

[hbayram]

hi Melki

can you explain a bit more about how you made automatic clear? We have similar situation our customer take 100% payment with the sales order. We need to clear final invoice directly. What adjustment do we require to make in CBC to match downpayment and F2?