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Sep 14 at 07:42 PM

Provider Contract activation failed in CC - Last activation date is blank

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Dear Experts,

We are facing an issue with provider contract activation in SAP CC system. we have verified the fulfillment steps and one thing concerning is the ODI step Activate SAP CC Charging Contract which is set to Irrelevant.

However, we have configured below parameters required for contract activation and also triggering of billable items from CC to S/4 per integration/help guides using admin+ role.

system details: on S/4 2021 (on-prem) and CC on 5.0.6

here are the parameters configured:

1) execute start_contract_activation system parameters for contract activation

2) set the parameter ACTIVATION_SCHEDULER_RECURRENCE

parameter value: 3-9-15-21h/0m ( to run the scheduler recurrence at 3am/9am/3pm/9pm every day )

3) set the parameter POSTPAID_CIT_WRITER_MAX_SIZE_BASED_FILE_ROLLOVER_POLICY using admin+ role ( command: set POSTPAID_CIT_WRITER_MAX_SIZE_BASED_FILE_ROLLOVER_POLICY to MINUTELY

4) set parameter ACTIVATION_SCHEDULER_ENABLED to true (it's available by default)

and restart all the instances of CC server individually

Can you please suggest/guide if we are missing anything?

appreciate your help.