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Sep 07 at 06:05 PM

Updating to WIN10 Enterprise 10.0.19042 Build 19042 causing error

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Components;

WIN10 Enterprise 10.0.19042 Build 19042

Running VB6.0 app used for UI and connecting to client SQL through ODBC. This connects to MSVC 2005 dlls for processing including CR11.5 initialization through rendering one *.rpt template created through the CR 11.5 designer.

Problem; on this WIN10 version. Customer is getting a Dispatch error #31820, description Failed to load database information.

The following error comes from this call; IReportPtr->Export()

Error</DateTime></Msg>

Code = 80047e4c

Code meaning = IDispatch error #31820</DateTime></Msg>

Source = Crystal Reports ActiveX Designer

Description = Failed to load database information.

Thoughts?

Thank you...