on 09-07-2022 7:05 PM
Components;
WIN10 Enterprise 10.0.19042 Build 19042
Running VB6.0 app used for UI and connecting to client SQL through ODBC. This connects to MSVC 2005 dlls for processing including CR11.5 initialization through rendering one *.rpt template created through the CR 11.5 designer.
Problem; on this WIN10 version. Customer is getting a Dispatch error #31820, description Failed to load database information.
The following error comes from this call; IReportPtr->Export()
Error</DateTime></Msg>
Code = 80047e4c
Code meaning = IDispatch error #31820</DateTime></Msg>
Source = Crystal Reports ActiveX Designer
Description = Failed to load database information.
Thoughts?
Thank you...
LOL.. is VB 6 even supported any more let alone on Windows 10?
Likely cause is Windows 10 no longer installs or supports that legacy runtime.
Upgrade to VS 2010->2022 and use the CR .NET runtime here:
https://wiki.scn.sap.com/wiki/display/BOBJ/Crystal+Reports%2C+Developer+for+Visual+Studio+Downloads
Good luck
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