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Aug 25, 2022 at 01:51 PM

SAP Asset Manager 2110 - CICO Problems - Hold operation for second user not possible

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Hello,

we are facing some issues in the CICO process on the SAP Asset Manager 2110.

We are using Assignment type 6 - workcenter on operation level.

Usage of the same operation for different user:

User 1: WO/OP: 60000533/0030

  • ClockIn
  • State: Started-ClockedIn
  • Synch

User 2: WO/OP: 60000533/0030

  • Synch
  • State: Started
  • ClockIn
  • State: Started-ClockedIn
  • Synch

User 1: WO/OP: 60000533/0030

  • Synch
  • State: Started-ClockedIn
  • ClockOut --> Hold
  • State: Started-ClockedOut
  • Synch

User 2: WO/OP: 60000533/0030

  • Synch
  • State: Started-ClockedIn
  • !!! HOLD --> Now because of User 1 has set the Operation on HOLD - Started-ClockedOut for User 2 the only action is possible after clicking "ClockOut" --> Handover Operation will be shown!! Assumed is here, that User 2 is also able to Hold or Complete the operation.

Does anybody else have this problem?

In the AdminPanel there is only one user in the mobile status visible:

--> i would assume, that we two entries for the Hold State? User 1 & User 2?

image.png

The coding in the MDK for SAP Asset Manager takes the MobileStatus out of the operation.

If we take a look into the backend table "SYCLO/MDW00I" (Example with another operation)

Both Started-ClockedIn:

image.png

User 1 has Started-ClockedOut:

image.png

--> State is correctly shown in operation details, but for User 2 on clicking "HOLD" directly the handover popup is shown.

image.png

Does anybody facing the same issues or is for anybody the parallel working on operation level possible?

Regards Björn

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