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Former Member
May 19, 2006 at 05:40 AM

Customer Response to a Survey

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Hi,

For email campaigns we need to store the survey responses of each customer in the target list.

The business scenario is that on receiving an email campaign, the prospect/customer clicks on the survey link URL, submits his responses to the survey and sends back. These responses are stored in SAP CRM. I want to know how and where these responses are stored for each customer.

I think this will be a standard feature. Would appreciate an answer from the forum.

Thanks,

Pankaj