on 02-22-2017 8:06 PM
Hi Experts,
I have 3 non-PO invoices being sent for approval to a user but he is not able to approve it. He gets the error: -
In the "Original Approver's Name" it shows same user's name.
I have checked the COA details and other assignments for the user and everything looks good.
User is also mapped properly as the Approver for documents validated by user 1 correctly.
Can anyone please help as to how this can be resolved?
Thanks,
Anjani
Hi Vikram,
Thank you for responding to my question.
I was able to fix this - The reason being, the user had a duplicate ID in COA table. When i deleted the unwanted ID, it was fixed.
Thanks,
Anjani
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Hi Anjani,
Kindly confirm whether the entry is available in User Details Tab of COA too. Also, the entry should not be marked as deleted.
And is the user Coder/Requester or Approver? Are you using Limit based Approval or Simple Approval? Which version of VIM are you using?
Thanks and Regards,
Vikram
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