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Aug 11, 2022 at 10:21 AM

Missing App extensibility and custom field?

198 Views Last edit Sep 05, 2022 at 02:30 AM 2 rev

I just got the new job and the SAP Marketing Cloud version:2202, however someone who implement this platform have quit and doesn't leave any document to me.

I have been request to add custom field to Contact's additional data, I search all around the forum, it seem I have to do it via App extensibility -> custom field, but I wonder why I have this section, see the screen shot below:

If I mouse over right-top corner profile icon, even-thought I found the Extension, but it does not allow to search and import anything, so what is the reason and any recommend