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Jul 29, 2022 at 12:16 PM

Lockbox payment matching based on a sales order number - is it possible?

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Hello,

In Lockbox upload file, there is a place for indicating the invoice number, based on which clearing against the check is done automatically. Our customer is requesting to enable automatic clearing in the cases where a sales order number is indicated instead of an invoice number in the Lockbox file (or even a PO number - there is such a field on a sales order). Would someone know if this is possible as a part of standard functionality? My logic tells that this cannot be standard, as some sales orders have more than one associated invoice. Any advice?

Thanks in advance,

Dovile