Web assistant Question mark not displayed execpt in Home Page

[cmauquit]

Hello,

When using Web assistant, the question mark (enabling to display the Web assistant) is only present in the Home Page.

Whenever I try to navigate to other pages, the question mark is not visible anymore, i.e the Web assistant is no more available.

Have you encountered that type of issue ?

Many thanks for your answer

[cmauquit]

Hello Shane,

Thanks for your answer. However the help content is available in all pages.

This content is well visible when we open any page with the editor=true parameter, but it is not visible anymore when we open a page (FIORI) without the editor=true parameter. The content is visible only in Home Page, and disappears when we enter another page.

Have you already encountered such an issue ?

Thanks

Caroline

[ShaneLipke]

Hi Caroline,

The issue is likely to be that there is no content for the pages, other than the Home Page. There is a Web Assistant parameter called noHelpMode that can be set to hideButton and if it is, the Web Assistant button is hidden when you enter a page with no content. The easiest way to resolve this is to turn on the editor, using the editor=true parameter. When you then enter a screen with no help content, Web Assistant will display a message indicating that there is no help content for that screen and ask you to create some. You can look at chapter 14 of SAP Companion Integration Guide.

Regards
Shane