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Jul 27, 2022 at 03:50 AM

C4C - CPI - SCC - ERP Integration Error: Service Ping ERROR: Unauthorized (401)

733 Views Last edit Aug 11, 2022 at 02:11 PM 2 rev

Hi everyone,

I am trying to connect C4C and CPI. The basic configurations are all set. The communication system is as the CPI URL ( - rt.cfapps.ap21.hana.ondemand.com). But I am currently stuck in this error.

c4c-communication-system-host-name.png

For the communication arrangements, I used client certificate based authentication. The SAP Business ByDesign System Key Pair in the outbound communication is uploaded to CPI iflow (please see below). But the error is still exists. And there is no message in CPI.

c4c-communication-arrangement-config.png

cpi-iflow-parameters.png

c4c-error.png

Checked the iflow endpoint is the same as C4C service URL.

cpi-iflow-endpoint.png

c4c-service-url.png

Could anyone please advise how to fix this issues? Please ask me for more information if it is not enough. Thanks.

BR,

Justin