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Jul 22, 2022 at 05:34 AM

Solman 7.2 ITSM data recovery from 7.1


Dear experts!

We are using ITSM and EWA on SolMan 7.1 with Oracle DB and OS RHEL.

We are now planning to upgrade SolMan 7.1 to 7.2 latest SP.

As suggested, upgrading is long procedure hence we opted for installing SolMan 7.2 on Oracle and RHEL.

Now we can setup EWA but the challenge is ITSM.

Can we somehow import ITSM data from SolMan 7.1 to SolMan 7.2? or what will be the solution to get ITSM data from SolMan 7.1 into SolMan 7.2.

Kindly suggest