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Jul 20, 2022 at 05:45 PM

error in the display of MKT consents - MKT OnPremise

202 Views Last edit Jul 20, 2022 at 06:30 PM 2 rev

Hello experts;

Please, I have a query: I have a Commerce integration with Marketing On Premise and hqy an error in the display of consents. They are displayed in Netweaver, but not in FIORI within the Contacts App, specifically the Marketing with Permission tab.

I did some tests:

- Creating a contact from Commerce with acceptance only of Terms and Conditions:

a. The contact was created from Commerce: only accepting the mandatory consent of Terms and Conditions.

b. The contact is registered in Marketing, with the Peru marketing area.


c. It is displayed in the Netweaver tables that the contact does not have any consent (N).


d. However, Opt-out consents (N) are not displayed in the Marketing with Permission tab.


Would I have to create an incident to SAP or would I have to review some point? I would thank you if you can confirm me.

Thanks in advance!


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