on 07-07-2022 7:24 PM
Hello experts!
A question regarding the update of certificates in SAP MARKETING CLOUD, if I download a new certificate to update one that has already expired, what would happen to the expired certificate; would cease to function because it is no longer connected to communication systems and agreements; Right?
is that a certificate in PRD has expired and I have to update it and my question is whether that expired certificate will affect the agreements and systems associated with it in any way once I update it.
I remain attentive to your comments
thanks in advance!
Hello carla_baldarrago29,
Certificate renewal process do not impacts agreement. This is common for any SAP application hosted on public cloud. you need to change the new certificate to "Client Default"
Renewal process is as below:
With 89 days to expiry:
When the Client Default Certificate is going to expire in 89 Days, the Customer will receive a “Pre-announcement” notification.
This notification consists of basic information and a date on which a Staging certificate will be available for the Customer in the “Maintain Client Certificates” App.
With 30 days to Expiry:
When the Client Default Certificate is going to expire in 30 days, the customer will receive a “Announcement” notification.
The notification will inform the customer about the availability of a new Staging Certificate which customer can download from the “Maintain Client Certificates” App.
The new Certificate will be taking the name “Client Default” and the old Certificate will be with the name “Client Default Expiry”.
On the expiry day:
The Client Default expiry certificate will be removed from the “Maintain Client Certificates” App.
Post this there will be a “Confirmation” notification from SAP.
You can find more details around this process here:
https://launchpad.support.sap.com/#/notes/3119483
Viewers/ readers - If you find above information helpful, feel free to up-vote (arrows on left side).
-Debjit
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Thank you very much!
Have a nice day!
Best regards,
Carla
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