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Homepage Framework: launch external URL for service?

I am the point of beating my head against the wall. For ESS, I am setting up a fairly customized Homepage Framework (Area Group page with 6 Area pages). I have a LOT of ESS related external URLs for various forms, policies, etc. that I want to link as services. Soooo I have defined each one as a service with the setting "Direct URL launched in a separate window" and assigned my custom resource to this. The resource is simply defined with a key name and the URL to the external link. I would think that in runtime, a link would appear on the Area page showing the text as define by the service I configured and when clicked by a user, it would launch an external browser window directed to the URL as I defined in the resource. But this is NOT happening. In fact, nothing happens at all. The sparce documentation seems to suggest that this is possible but I can not figure this out. Is this actually possible or am I missing something?!?! I wouldn't think I need to define a PCD page/URL iView combo for each and every form and link them that way (yes, I did that just to show that at least that works but again, that would be insane for 50+ HR forms/links that change often). Any advice greatly appreciated!

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5 Answers

  • Posted on May 18, 2006 at 12:46 AM

    Solved it myself...and for others for future reference.....

    3 different ways all worked:

    -assign your SERVICE setting as "Direct URL launched in a separate window"

    -for the RESOURCE attached to the service, I put the URL either in:

    (1) the Directory Path

    (2) Object Name (no idea why this actually worked!)

    (3) URL of Resource Object field...makes the most sense

    -the KEY was the WINDOW NAME field put "_blank" which is of course good ol' web coding meaning "launch in a new window". haha I just assumed this would be done for me by the setting I made in the SERVICE itself thus allowing me to use a resource in other ways. But that's what I get for assuming...haha.

    Hope this helps others!

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 11, 2014 at 10:09 PM

    I too faced this kind issue with external urls but found a way out and could make the system work,

    In the LPD_cust for Application type instead of using URL use "Portal Page" and in Path to page: instead of giving PCD path, give the url of external site like This will fix the issue.

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  • Posted on Aug 29, 2007 at 06:54 PM

    @chakri and Shafiullah

    The Window parameter set to "_blank" will indeed open a NEW browser window. That is just a typical html "target" "parent", "self", etc. Leave the parameter empty to simply have it open in the content area of the portal.

    As for the "extra" info attached to your URL, do NOT worry over that. It is ok. The portal does that by default with info that really only means things to itself. The URL you assign will just ignore the extra URL query string parameters it gets sent.

    Hope this helps!

    *hey! I answered questions in my own thread! hahaha

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    • Former Member

      Hi Christopher,

      Thanks for the reply.But my issued is not yet solved.The URL is launched in new window with extra info and give the follwoing error message "The Page Cannot be Found".



  • Posted on Sep 04, 2007 at 03:58 AM

    Also make sure your iView (portal side) parameter is not marked for either "open in new window" or.....drat....there is another one slightly above that one that is a want it to say "load in content area" or something like that...but not "open in new window".....not sure why there are two parameters for that now......actually jsut found them the other ones I guess with recent service packs. Good luck!

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  • Posted on Sep 22, 2008 at 07:32 AM


    This thread is marked as answered but I am also getting the problem of all the parameters being passed in the URL and can't see a solution for it. Did anyone figure out how to call "" without all the extra parameters?

    Does the Service need an entry in "URL in PCD page"?

    Also if I don't put "_blank" in the Resource then the link does not appear in the Homepage Framework.

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    • Former Member

      I do agree. The question with extra params is not answered. I mean ignoring them is not the proper way from my point of view. I tried a lot of combinations, putting values into fields within homepage framework and also in conjunction with PCD properties but without positive result. So would be great if someone can post a helpful info on these ugly params.

      Thank you very much in advance,


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